New passenger tracking system at IGI
National capital’s Indira Gandhi International ...
“The KPIs are visualized on an intuitive dashboard, enabling airports to quickly identify crowded areas and bottlenecks. The system’s intuitive and comprehensive user interface offers real-time insights on every process point for an improved passenger flow management.” Furthermore, the queue management system is expected not only to reduce waiting time at T3 by providing alerts to the airport team, when the queues develop, thus enhancing operational efficiency. “The system generates auto-alerts and prompts airport officials to act swiftly as soon as it identifies crowded areas at the terminal.” “If the situation is not brought under control within a stipulated time of 10 minutes, it again issues alerts to higher management.”
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