National capital’s Indira Gandhi International (IGI) Airport in December introduced a new passenger tracking system intended to reduce waiting time, enhance operational efficiency and manage passenger flow to ensure social distancing at Terminal-3. According to Delhi International Airport Limited (DIAL), to repose faith in flying among passengers, it has introduced several innovative measures to provide a safe and hygienic environment at the airport. “As part of the move, DIAL has installed Xovis PTS after successful trials, to ensure better management of passenger flow and adherence to social distancing norms, as part of Covid-19 protocol,” DIAL said in a statement.

“Wearing masks, sanitisation of hands and maintaining social distancing are the new normal in the Covid-19 pandemic times.” Accordingly, DIAL has installed sensors at all eight departure entry gates of T3, all check-in rows, domestic and international security check areas, emigration at departure level. At the arrival level, sensors have been installed at the immigration area for the Indian and foreign passport holders and domestic-to-international transfer area of Delhi Airport. “Based on images (as a dot on the screen) computed directly on the ceiling-mounted sensors, passengers are counted and tracked anonymously. The system receives data streams from the sensors and provides airport operators with valuable Key Performance Indicators (KPIs) such as waiting time, process time and passenger throughput, etc.”