The Evolving Needs and Scope of the Indian Pet Healthcare Industry
The team is led by Head Veterinarian Dr. Vinod Sharma, one of India’s most renowned and experienced veterinarians with over 3 decades of experience, and certifications from RSCPA, London. Dr. Sharma has worked with countless vets globally, across countries like the USA, UK, Canada, Germany and Netherlands, and was also recognised by the Limca Book of Records for setting up the very first blood bank exclusively for pets, in India.
DCC works across many different verticals in the industry, to address the key needs of the sector today:
Customer education:- Pets cannot speak, and need a human to understand when they need medical attention or grooming, which can only improve with education.
Hospitals:- Many Indian veterinary hospitals are still not well equipped, and lacking in the proper infrastructure, such as medical equipment like CT/MRI machines.
Available Vets:- Japan has one vet for every 1100 pets, and India has one vet for every 7000 pets. This sums it all up. We in India still have a long way to go, as the lack of skilled vets and proper healthcare infrastructure is a huge problem.
Diagnosis:- The lack of qualified and skilled vets and proper equipment make it hard to diagnose the real cause of the problem, which either worsens the situation or causes fatalities. Common issues faced by pets are - being affected by parasites, worms, fleas, ticks & mites, vertigo, and others. Obesity and allergies are also among the most common pet health issues.
Dr. Vinod Sharma says, “Today, there is a dire need to improve access to high standard veterinary services and latest technology to pet parents across the country. Catering to these needs, we aim to humanize pet care services and bring them up to the standards of human healthcare. Proper check-ups, grooming, and care can not only increase the lifespan of pets but can also help keep them super-active and agile.”
In light of this, the following are the three main focus areas of DCC:
Superior customer experience:- DCC is equipped with state-of-the-art technology to help calm down your pets in pain. Their experienced vets take care of your pets as their own and help them heal or groom them easily, minimizing their discomfort and anxiety.
Evidence-based medicine, backed by experience:- With the help of qualified and expert vets, DCC Animal Hospital follows international standards of healthcare based on inputs by pet parents. They also make sure to conduct thorough examinations of the pets, and based on the reports of the diagnosis, suggest the way ahead.
Seamless interactions between pet parents and vets:- DCC’s Pet Connect app makes the very process of pet healthcare seamless. From booking an appointment or sharing information about a pet’s health, to receiving reminders about appointments or medicines, or having the entire past records of the pet at hand, everything is made easier by the app.
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